Thanks for using Ablestar! Here we describe how we collect, use, and handle your personal data when you use our websites, software, and services (“Services”)
Information Collection and Use
For a better experience, while using our Service, we may collect your certain personally identifiable information , as follows:
Account information. We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).
Your Stuff. Our Services are designed as a simple and personalized way for you to store your files, documents, photos, comments, messages, and so on (“Your Stuff”), collaborate with others, and work across multiple devices and services. To make that possible, we store, process, and transmit Your Stuff as well as information related to it. This related information includes your Account information that makes it easier to collaborate and share Your Stuff with others, as well as things like the size of the file, the time it was uploaded, collaborators, and usage activity.
Usage information. We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, creating and moving files or folders). We use this information to provide, improve, and promote our Services, and protect Ablestar users.
Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services. For example, we use device information to detect abuse and identify and troubleshoot bugs.
Log Data. We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
Others working for and with Ablestar. Ablestar uses certain trusted third parties (for example, providers of customer support and IT services) to facilitate our Service, provide the Service on our behalf, perform Service-related services or to assist us in analyzing how our Service is used. These third parties will access your information to perform tasks on our behalf, and they are obligated not to disclose or use the information for any other purpose.
Law & Order and the Public Interest. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Ablestar or our users; (d) protect Ablestar’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Right to have data deleted
1. In some cases, you have the right to have your data deleted. You have the right to have your data deleted if:
The data is no longer needed for the purposes for which we collected it;
The data is used for direct marketing and you unsubscribe from it;
You oppose use that is based on our legitimate interest and we cannot show compelling grounds that outweigh your interests;
The personal data has been used illegally;
Deletion is required to fulfill a legal obligation.
For this, please write to us at [email protected]. We will ask you to provide further details. After review, we guarantee that your data will be deleted within a reasonable time. You'll also receive a confirmation when it's done.
2. If you stop using Ablestar's services, you can delete your Ablestar account in the Ablestar app. If you choose to delete your account, please note that while most of your information will be deleted within a few days, it may take up to thirty (30) days to delete all of your information, like the data stored in our backup systems. We may preserve data for legal reasons or to prevent harm.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.